How many stars are Delta airlines?

  • Jul 24, 2024
How many stars are Delta airlines?

Delta Airlines has between 3 and 4 stars.

Delta Airlines is one of the biggest domestic carriers in the USA and an international airline as well. This American airline based in Atlanta offers services through 5,460 flights daily to 325 different locations across 52 countries. It is also a member of SkyTeam, an international airline alliance, as one of its founding members.

Given the fact that the airline has been in operation for many years (founded in 1924) and has a large and spreading network, Delta has become one of the most established airline companies. Thus, a star rating is one of the important characteristics that mark the quality, service, and reliability of an airline. But seriously, though, how many stars does Delta Airlines have?

Airlines are ranked based on a system of stars that is applied by professionals and consultants from the domain, such as Skytrax. The ratings have been obtained from quality audits and surveys involving more than 20 million airline customer ratings.

Thus, the star system helps travelers understand how well an airline meets the needs and expectations of consumers before choosing it. Additional stars mean better services, cleaner cabins, stylish seats, better quality meals, and more polite staff are associated with extra stars.

1-star airlines offer the most minimalistic additional services that can be considered as a combination of the core transportation service. 2-star airlines provide a somewhat higher level of service and some more comfortable services and facilities. 3-star airlines provide satisfactory service and quality. 4-star airlines give the best value for money for those who expect a comfortable and enjoyable trip. Five-star airlines are defined as premium carriers providing superior service.

The 5-Star Airline ratings are considered to be the best and many of the most prestigious airlines on the planet strive to achieve this rating.

Delta Airlines' Star Rating

Well then, as we now know what airline star ratings are all about, what is the star rating of Delta Airlines? Well, Skytrax has rated Delta Airlines 4 stars as of 2023. Skytrax has rated Delta Airlines 4 stars as of 2023. Well, as of 2023, it has a 4-star rating by Skytrax. It was awarded this 4-star rating in 2021 and has sustained it into the current year, 2022, and 2023.

The company has the APEX certification with a 4-star rating for its performance. This indicates that Delta is a quality airline provider with great services, as perceived by two world-class airline rating systems.

What should a 4-Star Rating from Delta Airlines Mean?

In essence, Delta Airlines’ score of 4 stars from both Skytrax and APEX suggests that it delivers a good travel experience and satisfactory quality on most of the influential service factors.

Some of the criteria that likely earned Delta its 4 stars include: Some of the criteria that likely earned Delta its 4 stars include:

  • Ordinary staff service and professional demeanor
  • This includes the cleanliness of the plane cabins and the level of comfort offered to passengers.
  • Appropriate catering facilities for short and long duration of the flight
  • Adequate time for check-in, boarding, and disembarking operations
  • Good baggage handling services play a crucial role
  • Business-class tickets mean that a person can access airport lounges.
  • Availability of state-of-the-art entertainment systems within flight.

Although the overall scores remain confidential, in the breakdown of the Skytrax ranking, Delta performs well in terms of quality of the staff service, comfort of the seats, cleanliness of the cabins, and choice of movies and TV shows. Though it performs exceptionally in most categories, it is slightly behind in food and drink offerings and some aspects of ground handling, such as baggage.

But on average, Delta fits the characteristics of a four-star airline that exceeds regular stipulated expectations and sets higher standards of hospitality from the time of purchase right up to arrival at the destination.

Now, how does Delta fare comparatively with other 4-star airlines?

What is even more interesting is how Delta stands in comparison to other top-flight companies that have been rated; in this case, Delta has been awarded a 4-star rating, which makes it a solid carrier. Well, Delta is not alone now, as many other airlines are also falling into the 4-star carriers category.

Some major airlines that share Delta’s 4-star status include: Some major airlines that share Delta’s 4-star status include:

  • Air France
  • The airplane belongs to KLM Royal Dutch Airlines
  • Swiss International Air Lines refers to one of the well-known aircraft that operate within internationally defined territories.
  • Qatar Airways
  • Japan Airlines
  • Cathay Pacific
  • British Airways

But Delta lacks the luxury services, gourmet dining, and superior cabins of a few other exceptional four-star airlines, such as Qatar Airways and Cathay Pacific Airways. This is probably the reason it does not achieve the highest ranking of a 5-star hotel.

However, when comparing DAL to its fellow American airline companies, Delta is ranked higher than United Airlines and American Airlines, which are both 3-star. However, it does have Sky Club lounges and other services that may add a competitive edge to it in terms of service.

The following are the changes that would be required for Delta to earn a five-star rating from Skytrax:

Some of the factors that Delta Airlines has to improve to get closer to 5-star status include seat comfort and layout, entertainment options, catering, cleanliness, and maintenance, among others.

Some improvements that industry experts suggest include:

  • First- & business-class arrangements with improved privacy and comfort for passengers
  • High-end eating place quality food with our menus that can accommodate the taste buds of many customers
  • Increased numbers of free airport lounges and improved services offered in the lounges.
  • Transport services for the transfers from the airport or hotel to the venue for customers with VVIP tickets
  • Compared to other airlines, have very high staffing levels and offer a very high level of passenger service.
  • Swiss clockwork like punctuality and handling of situations such as delay or cancellation of flights.
  • Technological features such as high-speed internet and streaming for entertainment.
  • Luxurious and even science fiction-like designs of plane interiors with elements of hotel rooms

However, it is also possible that becoming a full-fledged 5-star global airline will require Delta for a fairly long time, coupled with many more investments. However, there are some areas where it would be valuable to enhance to bring it closer to the elite airline company category in terms of dining, seating, and services.

The Bottom Line

But what number of stars does Delta get? The well-known member of SkyTeam offers a reliable 4-star rating to its companions. This means it offers good service, like other reputable world airline carriers, to its clients. It does a good job in staff, entertainment, and cabin conditions based on the elements identified by Skytrax.

Though not quite at the top tier of five-star service providers in terms of exclusivity, Delta provides a consistent and mostly satisfactory experience for its customers from the moment they book a flight and collect their luggage. It has a fairly good 4-star rating, which is reasonable, especially considering its domestic and international flights. This way, travelers can be assured that Delta is a suitable airline to rely on to meet one’s air travel needs anywhere within its network.

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