What is type of booking?

  • Jul 09, 2024
What is type of booking?

Types of Booking

Booking is an action of making a prior arrangement to acquire certain services, lodgings, travel, and other related products and services. The following are some of the major categories of booking methods and systems existing in different industries.

Online Booking

By far, online booking has take become the most common and easiest way to book many services. The services have become popular among many companies that provide booking services on their websites or applications. Some key types of online booking include: Some key types of online booking include:

  • Flight Ticket This is one of the major services that APAC customers use to search for, choose, and make payments for flights through the airline's website or applications. Customers can key in destination, date of travel, number of passengers, etc, to get a list of flights and then get to book for the seats.
  • Hotel Booking Reservation This involves booking hotels and suites that are offered through the hotels' websites or online travel agents such as Booking. com, Expedia, and others. Customers can see different types of rooms, pictures, prices, the facilities and make direct reservations for a specific period.
  • Online Sales and Reservation Some places such as theatres, cinemas, and venues provide an online platform for customers to book tickets for events, movies, concerts, etc., in advance of the respective events. Some of the pathways to get the ticket are also through online platforms such as ticketing sites like BookMyShow.
  • Restaurant Reservation There are dining venues that offer online restaurant booking which entails that potential guests can browse through restaurant listings and book tables in advance for particular times/dates through OpenTable. com.

It is quite clear that the main benefit of choosing the services of online booking is that it is rather convenient, and individuals and families can choose the services they like without leaving their homes. Other enticements that make travelers book online include options for discounts and loyalty programs. Some of the possible drawbacks may be no chance to have a human interaction and at times, the option of getting modifications or cancellations might not be easy.

Phone Booking

As for the other modes, many service providers also offer booking through a phone call. Customers can dial some specific telephone numbers for bookings and talk to an agent or the staff which helps them in answering their questions as regards availability, cost, or any other issues before they book. Inbound call centers or receptionists are easily found in most hospitality businesses such as hotels and resorts where the guests will be calling directly to the property to check on the availability or to make a reservation. Although the general trend shows that more clients are opting for online reservations some others still prefer making the bookings via a phone call.

InPerson/Counter Booking

In service sectors like tour and travel, hotels and restaurants, parks, and other entertainment places, in-person/over-the-counter booking is prevalent. For instance:

  • Travel agencies deal in air tickets, accommodation, and holiday packages and have ground offices where agents obtain customers' specifications and arrange the booking once they have crosschecked fares, room rates, and other charges in real-time.
  • As much as it is customary that hotels provide reception services for check-in, and reservations and attending to walk-in guests checking in, the front desk reception counters are manned by staff to perform these tasks as needed depending on the various room types offered.
  • Theaters and cinemas' ticket counters enable customers to enquire about shows, timings, and seating preferences, and obtain/book tickets.

Through the in-person booking method, customers may be able to get information and make the bookings with assistance. However, what is available to the customers who visit the store without prior reservation may not be as complete as what is offered to the customers who book the services online in advance.

ThirdParty Booking Services

Several websites such as Booking. com, Expedia, MakeMyTrip, Airbnb, and others offer online travel agency and/or hospitality booking services for flights, accommodation, holidays, attractions, and tours as intermediaries. Indeed, they act as an intermediary between the customers and the service providers through offering booking platforms.

By implementing such platforms the customers can look at what is offered by several vendors in a single place rather than visiting each supplier separately. Kärnämaksut, alennukset ja cashbackkampanjat toimivat myös tähden varauksia kolmansien osapuolten kautta. Finally, to expand their market base, service providers use the distribution channel by involving third-party distributors.

Corporate/Business Booking

For companies that require frequent business-related travel and accommodations for employees, dedicated corporate booking tools offered by travel management companies provide useful booking services with extra features like dedicated corporate booking tools offered by travel management companies provide useful booking services with extra features like:

  • A single point for all bookings to be processed. Preferred rates or business rates They have different travel policies and approval controls based on the specific needs of an organization. Monetary reporting of the spending and bookings done Linked to the accounting software

In this way, it allows the companies to control the total corporate bookings and related expenses in one single place and also has the standard of travel policy as per the organization. Some of the leading players in the space of corporate booking tools include SAP Concur, TripActions, TravelPerk, etc.

Finally, there are numerous ways through which travelers, diners, and patrons can book services today, and these include online through the service providers' websites or booking sites, via phone calls, or physically. This last type also has its advantages and disadvantages depending on the specific channel used in a particular booking. With the help of online booking services, consumers have the largest choice and the greatest number of possibilities for the search and direct booking of flights, hotels, restaurant tables, and so on. However, direct bookings via phone and direct sales at the counter are still preferred by those who do not prefer online platforms. There is no single way in which people should book a hotel because it all depends on one's own choice. It is common nowadays to have different interfaces to make a booking with service providers for the convenience of the consumers.

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